Frequently Asked Questions
Everything you need to know about your professional equipment orders.
What are your standard shipping times for heavy machinery?
Most in-stock tools and equipment ship within 1-2 business days. Larger freight items typically arrive within 5-7 business days depending on your job site location.
Do you offer bulk discounts for large contracting projects?
Yes, we provide competitive tier-based pricing for bulk orders. Please contact our sales team with your equipment list to receive a custom quote.
What is your return policy for defective tools?
We offer a 30-day return policy on most items. If a tool is defective upon arrival, we will provide a prepaid shipping label and issue a full refund or replacement.
Are the tools sold on your site covered by manufacturer warranties?
Absolutely. As an authorized dealer, all products we sell come with full manufacturer warranties. We can also assist you in contacting the brand for service claims.
Can I track my freight shipment online?
Yes, once your order departs our warehouse, you will receive an email with a tracking number and a link to the carrier's portal to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and specialized financing options like Affirm to help you manage the cost of high-ticket equipment.